All prices are in Canadian dollars. All payments are accepted via Shopify. Your order will be shipped only once full payment is received.
Shipping for Canadian orders
All orders ship via Canada Post within 1-5 business days from date of your purchase. When calculating your shipping time, please do not count Saturday or Sunday. If an item is out of stock or back-ordered, we will notify you and you will have the opportunity to make any changes if you wish to do so. All orders over $50 to Canadian addresses receive free shipping. Please select the $0.00 shipping option at checkout. Please note Private label or special orders will take a little longer.
Shipping for U.S. orders
All orders over $50 to U.S.A. addresses receive free shipping. Please select the $0.00 shipping option at checkout. All orders under $50 shipping to the U.S. qualify for flat rate shipping for $10 Canadian. Orders shipping to the United States ship on Wednesdays via United States Postal Service from Washington State.
Customs can hold your order for up to 8 weeks. Unfortunately this is beyond our control. Sometimes you will get your order within 2 weeks, but there is always a chance that your Customs department will hold your package. Please keep that in mind and don't be mad at us.
We use USPS for International shipments. We know that sometimes they have tariffs, taxes, or fees charged on your end. We can't do anything about that.
We want you to be happy with your purchase but due to the nature of our products, we cannot accept returns due to safety and hygiene concerns. If for some reason you are not happy with your product, let us know right away. We will find a way to make it right and keep you smiling :)
Damaged & defective products
Because all our products are Handmade, sometimes there are slight variations in the appearance or scent.
We do our best to ensure your order can take all the dropping, kicking and abuse involved in shipping but should you be unhappy with your purchase in any way, let us know right away. We will find a way to make it right and keep you smiling :)